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Service Desk Analyst

  • Type: Full Time
  • Location: Wellington
  • Posted: 2023-01-05

Description:

Service Desk Analyst needed for our Wellington team. Responsibilities include supporting and troubleshooting for clients, using IT expertise to fix issues. As the first point of contact for clients seeking technical support, excellent communication skills and quick thinking are necessary. The analyst will also work with a diverse group of clients to ensure their technical issues are quickly and effectively resolved.

If you are a reliable IT professional seeking a new opportunity as a Service Desk Analyst, consider applying. Our team is committed to excellent customer service and we believe you will excel in this role.

Additionally, while working with our team, the Service Desk Analyst will have the opportunity to utilize their skills and knowledge to the fullest extent.

You must have these skills as a Service Desk Analyst:
  • Provide technical support and troubleshooting assistance to clients
  • Serve as the first point of contact for clients seeking technical support
  • Interact with a diverse group of clients to resolve their technical issues
  • Use knowledge and expertise in the IT field to identify and resolve issues
  • Have excellent communication skills and the ability to think on your feet
  • Track and document issues, and identify ways to improve support processes
  • Be reliable, detail-oriented, and have a strong desire to help others
  • Overall,it is essential that you are reliable and detail-oriented in this fast-paced role.

 

Moreover, you will serve as the first point of contact for clients seeking technical support, and will need to have excellent communication skills and the ability to think quickly.

This is an excellent opportunity for those who enjoy helping others and troubleshooting technical issues. If you meet the requirements and are interested in this position, please contact us for more information on how to apply.

The Service Desk Analyst will play a crucial role in our organization by providing timely and effective technical support to our clients. We are confident that the right candidate will thrive in this role and make a valuable contribution to our team. Don’t miss out on this exciting opportunity to join our team.

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20 years of experience working in recruitment businesses throughout Asia, Australia and New Zealand.

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“I just want to let you know what an amazing person you have been through this journey for me to find a new job… You were always there to answer my questions and you were always so pleasant… you care the best recruitment person anyone ever can ask for.”
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“Words fall short to describe how good Dee is! Every time you engage with her you feel more and more at ease. She is very friendly, proactive, and transparent in her work. You can approach Dee with any question or concern and she’ll put your mind at rest.”
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“It was a wonderful experience working with you. You have always been encouraging and positive all the time. You have always kept me updated. It was lovely dealing with you.”
Himani H.Candidate
Thank you for all your support over the time I have been with you Dee. You have been amazing and I truly appreciate all you have done.
AmyCandidate
Over a year ago I was linked with Dee, where she supported me in a transitioning to a new job. She sought the best opportunities for myself and to this day, I am so grateful for the opportunity she opened for me. She has excellent communication skills, very kind and supportive. She was there every step of the way. I am so grateful to have met her and highly recommend her as a recruiter.
Rachelle W.Candidate
Dee found me a role which I am passionate about and extremely helpful! She was brilliant in every stage of this process. She ensured I was kept informed every step and gave me all the information required to be successful. Thank you Dee for all the help. I highly appreciate and recommend her to help you with your new role.
Jo N.Candidate
Very professional and efficient, Dee helped me to find my job on time while there were personal struggles happening in the background. Her hard work, creativity and energy is exemptional. She responded to my queries right away and redirected me. She is more than just a recruitment staff. I believe her passion at work drives her to be more goal-oriented as well as a people's person. Keep it up.
Cyrene D.Candidate
I totally recommend Dee as she provided continuous support in the whole job hunting process. Dee also gave me advice and useful information before a job interview. Thank you, Dee.
Mika K.Candidate
Dee is an excellent recruiter and has provided my team/organisation with candidates for some hard to fill roles. I would highly recommend Dee as a consultant if you are looking for staff in the Healthcare space.
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Find the Talent You Need with Flexa

Ready to build a stronger, more capable team? Flexa Recruitment brings over 20 years of experience across Asia, Australia, and New Zealand, helping businesses like yours find the perfect candidates. Our dedicated team takes the time to understand your unique needs, delivering a tailored recruitment experience that adds real value to your business. Whether you’re a growing start-up or a large corporation, we have the resources, expertise, and commitment to excellence to help you succeed.

Partner with Flexa Recruitment today — let’s build your winning team together. Get in touch to get started!

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20 years of experience working in recruitment businesses throughout Asia, Australia and New Zealand.

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Created by Cristina Alexa
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Service Desk Analyst

  • Type: Full Time
  • Location: Wellington
  • Posted: 2023-01-05

To be considered for this fantastic opportunity, please send an updated resume immediately to Dee – dee@flexa.co.nz or call at 09 320 4585 to have a confidential chat about the role.